History and Approach
Background and Focus
I have spent over 20 years working both the inside and outside of the service provider market. I've worked with clients in Canada, USA, Barbados, Bahamas, Jamaica, the EU and at home here in the UK. I consider myself a true technical solutions architect (TSA) and I have earned certifications across nearly every area of Information and Communication Technology including:
- Fibre infrastructure (FTTH Council)
- Open-source technologies (Linux Professional Institute, CompTIA)
- Networking technologies (Cisco, CompTIA)
- Computing technologies (Microsoft, CompTIA)
- Cloud technologies (VMware)
- Voice & UC technologies (Mitel, Asterisk)
- Cyber-security (ISC2, CompTIA)
The Approach
I believe that technology should never be an end unto itself. All solutions need to serve a purpose, to start with "why". This means that when working on the sell-side of the industry my focus is on the value creation story and how the messaging, collateral, reference architecture and implementation designs can support the value creation.
When working on the buy-side on behalf of enterprise and public sector I focus on a results-based outcome, and I'm highly critical of overly technical solutions or 'tick-box' compliance.
Why me?
Techies are often too focused on the wrong priorities, and pure-blooded consultants don't understand the technology well enough to get the most out of it. I'm a unique resource with my deep and broad technical background and singular focus on business value-based outcomes. No-one is better able to help you sell more or buy better in the ICT space.
Services Provided
Sell-Side
Services for service providers and tech companies
Pre-Sales enablement
Documentation, processes and training are all part of having a top-performing pre-sales team. My 20+ years of experience in Solutions Architecture and my love of clear concise documentation will transform your team.
Product Development & Management
I know how to get the best out of technology, and how to turn that technology into a powerful value creation story. Let me help make sure your products are winners.
RFP Response & Solutions Architecture
I have over 20 years selling across multiple regions and into all verticals. Let me take the lead or be part of a larger team on any complex bid responses or solution designs.
Buy-Side
Services for Enterprise & Public Sector
RFP Design & Selection
With over 20-years on the sell-side of the ICT space, I know how to make sure you're getting the right solution from the right supplier. Let me guide you to the results-based outcome your organisation needs and avoid the provider traps and pitfalls.
Network & Cloud Architecture
I've worked on the designs of multiple global ISP/CSP networks and platforms. There's no-one better to bring that service-provider mentality to your organisation's designs for lower-cost and higher efficiency.
Enterprise Architecture
If you're struggling to design your organisation around the available technology, tools and best-practices, let me be your guide. I'll help you to empower your people to deliver the best for less.
Please contact me for any other areas you think I might be able to help.
Credentials & Certificates
Published Work
Legal in the Cloud (2015)
This article focuses on how the legal industry can take advantage of cloud technology and what it will mean for their practice. See the full article here >>
Leveling the Playing Field (2015)
This article explores how taking a cloud-first approach can be a great equaliser for SMEs to compete with larger organisations. See the full article here >>
Securing the Cloud in 2015
This article explores some of the issues surrounding Cloud security as organisations make the transition from traditional owned IT. See the full article here >>
The Cloud in 2015
This article explores the likely development of business use of cloud computing over the coming year. See the full article here >>
Redefining the Hybrid Cloud (2014)
This article explores the development of hybrid cloud topology and how it's likely to impact the evolution of IT. See the full article here >>
Securing the Cloud (2014)
This is a presentation I delivered to the BCS together with an innovative Cyber-sec start-up about how to secure the cloud. See the slides here >>
Cloud can drive flexible working (2014)
Here I explore how cloud technologies will transform flexible working.
Originally published in Digitalisation World - See the full article here >>
Some of the Conferences where I've presented
